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Webhelp

Many companies are now developing Web versions of their applications. Compiled HTML help (.chm format) is not suitable for running over the web so an alternative approach is required.

Webhelp provides a solution for providing online help and documentation that is accessible through your organisation's intranet, extranet or the web.

How we develop Webhelp

Various help development tools, such as RoboHelp, provide an option to compile in Webhelp format. Their output alone, however, is not usually sufficient. For example, the Webhelp you get from RoboHelp does not provide context-sensitive online help (Help with the task the user is currently carrying out, or information about the screen in a software application that is currently displayed.). Our solution makes use of additional code that we write to provide these missing features.

The Webhelp we develop comprises two components:

		Full help centre Provides online help for the system as a whole. This is a dual-pane help centre with contents, index and word search facilities.
		Context sensitive help Help relevant to the screen in your software the user is currently at. This can either be displayed in a new browser window or embedded within your application's UI.

Skin support

We can develop Webhelp that matches your corporate branding and the look and feel of your application. This is achieved by applying a 'skin' to the help.

Wide browser and platform support

Webhelp is produced in HTML (uncompiled) format, and utilises JavaScript™ and DHTML to provide a range of advanced features with quick download performance. It can be viewed using any popular browser on a range of platforms (Windows, Mac, Linux and UNIX).

Because the Webhelp we produce does not include Java, the content passes easily through firewalls.