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Our interactive tutorials show users how to carry out a task in your software, and then require users to actually perform tasks for themselves (with background information and guidance provided along the way). They provide an excellent, cost-effective way of training new users.
Our animated software demos and simulations show users, step-by-step, how to carry out specific tasks in your software application. These are typically used for marketing purposes. Aimed at potential customers, they demonstrate how easy it is to use your software.
You have the option of tutorials, simulations and demos with or without sound. You can also include a character in the demos, who would act as the narrator, i.e. he would appear at each stage in different poses with speech bubbles coming from his mouth. We find that this helps to make the demos more friendly.
Organisations we have recently developed tutorials, simulations and demos for include Honda, Royal Mail, Birmingham City Council and Woking Borough Council.
The tutorials and demos can be used in a variety of ways:
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Offered from your corporate intranet, extranet or web site. |
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Included on a training CD-ROM. We can develop a full training CD-ROM with front splash screen, menu structure, etc. |
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Incorporated into your online help to provide an additional way of explaining key tasks. |
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Incorporated in your application. |
Online tutorials and demos offer a variety of benefits:
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Self help
Users can find out how to carry out tasks as and when they need to. This is particularly important for software packages sold 'off the shelf'. |
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Reduced support costs
Making available good quality walkthroughs online reduces the burden on your support desk. |
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Global availability
Because they run over the web, the demos can be made available to users world-wide. We can translate the demos into the language you require to support the dialect of your users. |
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Standardisation and consistency
They ensure that all users within your organisation are carrying out tasks in the same way. |
If you have any queries about animated demos or interactive tutorials, or if you would like to discuss your requirements, please call Nigel Platts on 01527 834780 or email nigel.platts@armada.co.uk.
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