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Samples are provided of:
Single source - help and hard copy from one source project
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Cambridge University Press - CSD
CD-size booklet and web-enabled online help for Cambridge School Dictionary product.
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Glenfield - ElectroSoft
User guide and online help in HTML format (.chm) for Glenfield's Electrosoft Windows retail solution system.
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Service Birmingham - Youth Zone IMS
User guide and web-enabled online help for Service Birmingham's Youth Zone IMS web-based information management system.
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Cambridge University Press - CALD3
User guide and web-enabled online help for Cambridge Advanced Learner's Dictionary product.
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Cambridge University Press - CGE
User guide and online help in HTML format (.chm) for Cambridge Grammar of English product.
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Webhelp
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RM group - IntegrisG2
Web-enabled online help for RM group's IntegrisG2 Management Information System (MIS).
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CIX online
Web-enabled online help for CIX's web-based Virtual Office system.
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NetDespatch - Velocity
Web-enabled online help for NetDespatch's Velocity real-time transport web booking and tracking solution software.
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ACMS - AMS and SOLAR
Web-enabled online help for ACMS's Asbestos Management System and Secure On-Line Asbestos Register applications.
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HTML help (.chm)
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Service Birmingham - AQUA
Online help in HTML format (.chm) for Service Birmingham's AQUA Learner Management Information System.
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Esperus - Genesis 2000
Online help in HTML format (.chm) for Esperus's Genesis 2000 business management tool.
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FlashHelp
FlashHelp format for help centres is becoming an increasingly popular alternative to web-enabled online help.
The main advantage of using FlashHelp is the ability to take a help centre and combine it with Flash animation technology to enhance the user interface.
Click here to view some FlashHelp samples.
User assistance - combination of user guide, online help and video tutorials
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AOM - recording core tasks sample
User assistance for a software application - recording core tasks in AOM's Workware.
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Other online help solutions
To see samples of online help we have developed in other formats, please contact Steven Smith.
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