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Trainer biography - Nigel Platts - Technical writing trainer, Senior Technical Author and EditorTrainer biography - Nigel Platts
Co-Founder and Director of Armada

After graduating, Nigel worked in Personnel and Training before moving over to IT. Nigel has now worked in the IT industry for nearly 25 years, first for a large IT organisation where he gained extensive programming, technical authoring, training and project management experience, and then for Armada.

Nigel's main documentation interests are the financial aspects associated with it. This includes the indirect costs associated with producing poor documentation and the way good documentation is self funding.

Nigel delivers regular training courses in core technical writing skills and Plain English, as well as the applications used by technical authors, such as Adobe RoboHelp. Nigel has designed and written much of Armada's training courseware material.

“The purpose of training is to get results quickly. Delegates need to leave the course and the next day be making important contributions in their own environment, using the new skills they have learnt. Ultimately training is all about instant contribution and financial justification. ”

Nigel Platts

Past delegates' comments about Nigel's courses:

“Every aspect of the course was most helpful, especially the help and guidance of Nigel Platts. I have been in contact with him since and he has been of utmost help to me. ”

“A well planned and delivered course by a knowledgable and approachable trainer. The content was extremely useful and left me wanting to put what I had learned into practice straight away! Many thanks to Nigel for another first class training course.”

“The most helpful things about the course were the trainer's speed and awareness of trainees' progress and also his ability to add extra teaching components into the curriculum as necessary.”

“Nigel is a brilliant trainer, learnt so much, loved his enthusiasm.”

“I just wanted to say thank you for your guidance at the RoboHelp course. I found it really interesting, especially the section about planning.”

“Thank you for the training that you gave me. The thorough grounding will stand me in good stead.”

Introduction to technical authoring Introduction to technical authoring training course covers technical authoring principles and writing styles appropriate to user documentation. The course is ideal for new technical authors and technical writers, and those who are not career technical authors or technical writers, but who have been asked to carry out technical authoring work. Sessions cover the planning of projects, writing from a design, structuring your documents, good writing practice, adapting your writing style for print and online formats, punctuation and grammar, techniques for documentation navigation, proofreading and documentation standards.

Online help development Introduction to online help development is a short, intensive course that teaches the fundamental principles you need to know to develop online help of a professional standard. The course includes theoretical and practical sessions that cover designing and planning online help, appropriate writing styles for online help, navigation techniques and a discussion of the features you should incorporate in your online help. The course ends with a review of the most popular online help formats and tools that can be used to develop help.

Effective writing for tech. staff Effective writing for technical staff training course is aimed at technical staff who have been tasked with producing documentation. It explains how to communicate information clearly, concisely and correctly to a non-technical audience. Sessions cover general writing principles and best practice writing styles and techniques, punctuation and grammar, design and layout techniques, navigation tools in documents and proofreading.

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