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Peter has almost twenty years experience in the IT industry, from programming to senior management. A keen writer since his teens, Peter's technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter found his niche. He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents. Peter teaches technical and business writing training courses for Learning Tree International. Clients for whom Peter has recently provided documentation consultancy services and training to include The Guardian, Canon Europe, the BBC, the Ministry of Defence and the UN. When not working in Europe and the US, Peter relaxes by creating digital music, baking bread and power walking for charity. “I am passionate about effective communication and believe that the ability to stand in the place of the reader is the key to writing genuinely useful documentation and training materials.” Peter Dillon-Parkin Past delegates' comments about Peter's courses: “[Peter] has a great breadth of experience in the profession. He was able to give us many handy tips and tricks. He was very willing to help us as well - he reviewed my documents which was of great use to me.”
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