MadCap Flare training course for beginners, teaching key techniques for developing professional-standard online help in a variety of formats.
MadCap Flare is a state-of-the-art, XML-based solution for online help development. Help can be generated in a variety of formats, suitable for viewing on computers and mobile devices.
Our Basic and Intermediate MadCap Flare course teaches how to use Flare to create a working help project with media-rich content and full navigation features. You learn how to work efficiently and effectively with Flare, becoming familiar with features including variables, conditional text and multi-format publishing.
This course is ideal for:
- New users, and users with a small amount of Flare experience.
- Those who have developed online help using a similar tool.
With effect from Summer 2018, MadCap bundle a days’ basic training (online) with every license purchased. If you receive this training, we can provide our Basic and Intermediate MadCap Flare course over two days rather than the usual three.
Basic and Intermediate MadCap Flare training is available on-request only, i.e. one-to-one training or a ‘closed’ course for your group. We don’t currently offer scheduled (public) Basic and Intermediate MadCap Flare courses. This approach means that we can tailor your training to take into account the type of online help and/or print documentation you want to produce.
We can host the training at one of our centres, or your venue anywhere in the UK. Whilst attending training at our centres, delegates have the use of a computer running licensed MadCap Flare software to practice the techniques taught. If hosted at your centre, we can provide temporary MadCap Flare licenses for your training computers.
Online training available
Basic and Intermediate MadCap Flare is also available as a four-day online course (or three days, if you’ve participated in MadCap’s one-day basic training course that’s bundled with Flare).
Accredited MadCap Flare training
Armada’s Flare training is MadCap-accredited.
Courses are hosted by Matthew Ellison, a MadCap-Certified Instructor.
Training guide and certificate
Course delegates receive:
- A comprehensive training guide for Basic and Intermediate MadCap Flare, to refer to throughout the course, and to use as a refresher back in the work-place.
- An e-certificate confirming successful completion of a MadCap-accredited Basic and Intermediate MadCap Flare training course. Click here to see an example of the certificate you receive.
After course support
Following Basic and Intermediate MadCap Flare training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.
No prior MadCap Flare knowledge is necessary.
MadCap Flare version
Training can be based on any version of MadCap Flare to suit you.
Standard course times are 9.30am–4.30pm.
As we’d be hosting this course for you/your group, there’s usually flexibility to change these to suit you, e.g. start or end 30 minutes earlier or later.
Payment for MadCap Flare training can be made bank transfer or card. View training course payment options.
We accept purchase orders from UK-registered companies.
Cancellations and postponements
If an on-request Basic and Intermediate MadCap Flare course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.
If an on-request Basic and Intermediate MadCap Flare course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.
Terms and conditions
Training course bookings are subject to our terms and conditions.
MadCap Flare courses are hosted by Matthew Ellison.
Matthew has over 30 years’ experience working as a user assistance and eLearning professional in the software industry. Some of this time was spent managing a team of writers and trainers at a UK-based consulting company, before enjoying a period in the US as Director of the WinWriters (now WritersUA) Conference.
Matthew has a B.Sc. in Electronic Engineering and a PGCE. He is a MadCap-Certified Instructor and an expert in many other user assistance tools and technologies. He has also been a part-time lecturer at Portsmouth University for the MA Technical Communication course.
Matthew has been a popular speaker at conferences in Europe and the US for many years. He regularly publishes articles and reviews on user assistance tools and technology.
- Course overview
- Preparing your computer for the course
- What is Flare?
- Getting around in Flare
- About the practice project
- Opening a project
Creating a Flare project
- About topics, folders and templates
- About the XML editor
- Creating and editing topics
- Working with topics
- Previewing topics
- Proofing topics
- Importing an HTML file
- Importing a Word document
- Importing FrameMaker document
Working with multimedia
- Inserting a picture into a topic
- Inserting a movie into a topic
- Table of contents
- Indexing and text search
- Links outside a topic
- Links inside a topic
- Inline styles and style sheets
- Creating a new skin
- Applying a skin to a target
- Conditional tags
- Variables and snippets
- Master pages and page layouts
- Project Linking
- Targets and output types
- HTML Help
- DotNet Help
- Printed documentation – Microsoft Word
- Printed documentation – FrameMaker
- Printed documentation – PDF, XPS and HTML
- Starting new project
- Adding content
- Helping users find the answers
- Creating links
- Designing online and print targets
- Single sourcing
- Making content available to users