Armada training
Effective writing for technical staff training

1 day
In centre:
£please call
Live online:
£please call

Key details

Key details

One-day writing course that teaches technical staff techniques for communicating information clearly, concisely and correctly to a non-technical audience.

Many technical staff know their subject matter in detail, but find it difficult to communicate information in a way that can be easily understood by non-experts. Our Effective writing for technical staff training course has been developed specifically for such people. Sessions include:

  • General writing principles and best practice writing styles and techniques.
  • Understanding how to use punctuation and grammar.
  • Developing knowledge of design and layout techniques.
  • Understanding the importance of navigation tools in documents.
  • Avoiding silly mistakes through proofreading documentation.
  • Using some of the advanced features available in Microsoft Word to analyse and improve your writing.

Effective writing for technical staff training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. We can provide your training in-class at one of our centres, at your venue, or online.

Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

Been furloughed? You can still participate in training without this affecting your furloughed status, as confirmed on gov.uk.

In-class or online

In-class courses are now available to book again. We’re taking comprehensive measures to ensure your health and well-being – fewer people in-class, you won’t sit next to another person, comprehensive cleaning. To read more, see Covid-19 measures.

You can participate in this course online, from your place of work or home, at a discounted price. To read about how this works, see Live online training.

Expert trainers

Effective writing for technical staff courses are hosted by highly experienced instructors, all of whom have held senior authoring/writing roles in business. See Expert trainers.

How will I learn?

Training combines lecture, demonstration and hands-on practice.

Exercises provide activity-based experience and help build delegates’ confidence writing effectively. These exercises can be tailored to deal with issues specific to your business.

You have ample opportunity to discuss specific requirements with the trainer.

Training guide and certificate

Course delegates receive:

  • A training guide, to refer to throughout the course, and to use as a refresher back in the work-place.
  • Job aids and roadmaps to use post-course.
  • An e-certificate confirming successful course completion. Click here to see an example of the certificate you receive.

After course support

Following Effective writing for technical staff training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.

Payment

Payment for technical writing training can be made bank transfer or card.

We accept purchase orders from UK-registered companies and public sector organisations.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.

For further details, see training course payment options.

Accommodation

See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Effective writing for technical staff course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Effective writing for technical staff course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.

 

Expert trainers

Expert trainers

Effective writing for technical staff training courses are hosted by:

Nigel Platts

Nigel Platts Autodesk Certified Instructor

Nigel is a Co-Founder of Armada Technical Authors with over thirty five years’ experience in user-assistance in a wide range of roles including Technical Writer, Manager, Consultant and Trainer.

Nigel continues to undertake projects from time to time to keep up-to-date with the latest technologies and practices. His areas of expertise include software for local government, accountancy and finance.

Crow Dillon-Parkin

Crow Dillon-Parkin Autodesk Certified Instructor

Crow has thirty years’ experience in technical authoring, and writing for business in the wider sense.

Her love of language, combined with a natural pickiness and attention to detail, has been put to good use in a variety of editing, writing, management and training roles.

Crow is a highly-experienced learning specialist who believes strongly in empowering authors through training. Clients for whom she has developed and delivered technical and business communication skills training include FW Pharma Systems, the Open College, the BBC, and Fitness First.

Crow has two degrees and a Certificate in Education. She is currently working on a range of books based on the writing courses she has developed.

Peter Dillon-Parkin

Peter Dillon-Parkin Autodesk Certified Instructor

Peter has thirty years’ experience in the IT industry in roles that have included Programmer, Author, Trainer, Business Analyst, Senior Manager and Education Management Consultant.

Peter’s technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter had found his niche.

He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.

Peter develops and teaches a wide range of technical and business writing training courses. Clients for whom Peter has recently consultancy services and training to include Learning Tree International, The Guardian, Canon Europe, the BBC, the MoD and the UN.

Course content

Course content

Introduction

  • Introduction and course objectives
  • Recommended reading list

Document structure considerations

  • Headings
  • Chapters and sections
  • Running headers and footers

Fundamentals

  • Writing styles and techniques
  • The 12 golden rules of writing
  • Practice through a series of exercises

Punctuation and grammar

  • Common punctuation and grammatical mistakes and guidance on how to avoid them

Layout techniques

  • How to lay-out a document to make it more attractive and easy to read

Document navigation

  • Improving a document using indexing and cross-referencing techniques

Proof-reading

  • Avoiding silly errors and mistakes by checking work thoroughly
  • Different levels of editing
Live online training

Live online training

Live online training lets you participate in a technical writing course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

  • See and hear our trainer, and see the other delegates participating in the technical writing training…
    Live online training - see your trainer and the other course delegates
  • Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
  • Share your screen with our trainer, and allow them to control it to demonstrate something.

We endeavour to provide you with the best online training experience…

  • Online Effective writing for technical staff courses are presented by expert instructors, following the same syllabus as our classroom-based courses.
  • You receive comprehensive training materials.
  • Your training is hands-on, and you carry out assisted exercises.
  • You’re entitled to 30 days’ email support from your trainer.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time.

All you need is an internet-connected computer and a webcam – see Hardware recommendations for live online training. The setup is simple, but if there’s anything you’re not sure about we’re here to help.

For a limited time, we’re offering discounts for bookings on live online courses.