Armada training
Meetings and minute taking

2 days
In centre:
£please call
Live online:
£please call

Key details

Key details

Meeting and minute taking training – learn practical techniques to host successful meetings and take effective minutes.

Meetings are a necessary part of everyday life in a modern organisation. As not everybody can attend meetings, taking minutes ensures that everybody has a common understanding of what was discussed and decided, and has a record of the actions it was agreed would be carried out.

Meetings and minute taking training is practical and hands-on. You’ll learn about:

  • The meeting process, and the roles and skills involved.
  • The processes that should be carried out before, during and after the meeting.
  • Writing and formatting skills, to improve the quality of the minutes you release.

This course is ideal for anyone who is responsible for:

  • Arranging a business meeting.
  • Taking minutes at a meeting.

The variety of people who may perform these roles is extremely wide. They typically include secretaries, PAs and administrative assistants.

Meetings and minute taking training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. We can provide your training in-class at one of our centres, at your venue, or online.

Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

Been furloughed? You can still participate in training without this affecting your furloughed status, as confirmed on

In-class or online

In-class courses are now available to book again. We’re taking comprehensive measures to ensure your health and well-being – fewer people in-class, you won’t sit next to another person, comprehensive cleaning. To read more, see Covid-19 measures.

You can participate in this course online, from your place of work or home, at a discounted price. To read about how this works, see Live online training.


The standard course duration is two days.

A cut-down one-day course, focusing on just minute taking, is also available.

Expert trainer

Meetings and minute taking courses are hosted by Peter Dillon-Parkin.

Peter is the author of the published book Essential minute taking skills.

How will I learn?

Training combines lecture, demonstration and hands-on practice.

Exercises provide activity-based experience and help build delegates’ confidence writing effectively. These exercises can be tailored to deal with issues specific to your business and the blog you want.

You have ample opportunity to discuss specific requirements with the trainer.

Training guide and certificate

Course delegates receive:

  • A comprehensive training guide for Meetings and minute taking, to refer to throughout the course, and to use as a refresher back in the work-place.
  • An e-certificate confirming successful completion of a Meetings and minute taking training course. Click here to see an example of the certificate you receive.

After course support

Following Meetings and minute taking training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for business writing training can be made bank transfer or card.

We accept purchase orders from UK-registered companies and public sector organisations.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.

For further details, see training course payment options.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Meetings and minute taking course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Meetings and minute taking course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainer

Expert trainer

Peter Dillon-Parkin

Peter Dillon-Parkin Autodesk Certified Instructor

Peter has thirty years’ experience in the IT industry in roles that have included Programmer, Author, Trainer, Business Analyst, Senior Manager and Education Management Consultant.

Peter’s technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter had found his niche.

He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.

Peter develops and teaches a wide range of technical and business writing training courses. Clients for whom Peter has recently provided consultancy and training services to include Learning Tree International, The Guardian, Canon Europe, the BBC, the MoD and the UN.

Course content

Course content


  • Why Do We Have Minutes?

The Meeting Process

  • Calling a Meeting
  • The Eleven Step Meeting Process
  • What Makes a Successful Meeting?
  • Action Plan: Successful Meeting Checklist
  • Meeting Roles and Skills

Before the Meeting

  • The Meeting Administrator
  • The Chair
  • The Scribe
  • Preparing for the Meeting
  • Interview Planning
  • Interview Skills
  • Action Plan: Before the Meeting

During the Meeting

  • The Meeting Administrator
  • The Chair
  • The Scribe

After the Meeting

  • The Meeting Administrator
  • The Chair
  • The Scribe

Writing and Formatting Skills

  • Editing Your Draft
  • Creating Concise Text
  • Layout and Presentation

Live online training

Live online training

Live online training lets you participate in a business writing course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

  • See and hear our trainer, and see the other delegates participating in the business writing training…
    Live online training - see your trainer and the other course delegates
  • Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
  • Share your screen with our trainer, and allow them to control it to demonstrate something.

We endeavour to provide you with the best online training experience…

  • Online Meetings and minute taking courses are presented by expert instructors, following the same syllabus as our classroom-based courses.
  • You receive comprehensive training materials.
  • Your training is hands-on, and you carry out assisted exercises.
  • You’re entitled to 30 days’ email support from your trainer.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time.

All you need is an internet-connected computer and a webcam – see Hardware recommendations for live online training. The setup is simple, but if there’s anything you’re not sure about we’re here to help.

For a limited time, we’re offering discounts for bookings on live online courses.