Microsoft Outlook training
Microsoft Outlook training

1 day £please call

Key details

Key details

Microsoft Outlook is the de-facto standard application for information management, offering email, a calendar, contact manager, task manager and other useful features. Armada offers the following Outlook training courses:

Outlook training is available on-request only, i.e. one-to-one training or a ‘closed’ course for your group. We don’t currently offer scheduled (public) Outlook courses.

This approach means that we can tailor your training to take into account any existing knowledge you have, and the way your organisation uses Outlook. You can, for example, choose some introductory-level topics, and some advanced-level topics.

Exercises provide activity-based experience and help build delegates’ confidence using Outlook.

We can host the training at one of our centres, or your venue anywhere in the UK.

Microsoft Outlook courses are hosted by highly experienced instructors. For details, see Expert trainers.

Introduction to Microsoft Outlook training (1 day)

Provides a thorough grounding in Microsoft Outlook, teaching the key skills you need to use the application effectively. The topics covered include:

  • The Outlook interface.
  • Sending and receiving emails.
  • Email management.
  • Introduction to the calendar, contact manager and task manager.

Prerequisites: You should have a working knowledge of Windows. No prior Outlook knowledge is necessary.

Advanced Microsoft Outlook training (1 day)

Covers Outlook’s advanced features, and teaches techniques for increasing speed and efficiency. The topics covered include:

  • Advanced calendar, contacts and task manager features.
  • Personalised email options.
  • Customising the Outlook interface.

Prerequisites: You should have attended Introduction to Microsoft Outlook training or have equivalent knowledge.

Training guide and certificate

Course delegates receive:

  • A comprehensive training guide for Outlook, to refer to throughout the course, and to use as a refresher back in the work-place.
  • An e-certificate confirming successful completion of a Outlook training course. Click here to see an example of the certificate you receive.

After course support

Following Outlook training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

Outlook version

Training can be based on any recent version of Outlook (2007 and later).

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for Microsoft Outlook training can be made bank transfer or card.

We accept purchase orders from UK-registered companies.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.

For further details, see training course payment options.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Microsoft Outlook course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Microsoft Outlook course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainers

Expert trainers

Microsoft Outlook courses are hosted by Tim Price, Simon Lambourne and Wendy Sprakes.

Tim Price

Microsoft Office trainer Tim Price

Tim is a Microsoft Certified Trainer, Microsoft Office Specialist, Master and Expert. He has vast experience training in all recent versions of Office, as well as related applications such as SharePoint, Project and Access.

Tim has worked in the IT Industry for over 30 years. Prior to specialising in Microsoft Office training, he held roles in software development, application design and project management.

Tim is passionate about training and is known for his approachable, relaxed style of delivery. He gets tremendous satisfaction from facilitating in the development of other people.

Simon Lambourne

Microsoft Office trainer Simon Lambourne

Simon has been an IT trainer for over 10 years, specialising in the Microsoft Office suite of applications.

Simon enjoys training people of all abilities. He places a great emphasis establishing a good rapport with delegates, creating a high-quality learning environment which he can utilise to build confidence in the use of the applications being taught.

Away from training, Simon is an avid fan of the Marvel Superhero films and he enjoys cooking, especially curries!

Wendy Sprakes

Microsoft Office trainer Wendy Sprakes

Wendy Sprakes is a Microsoft Master Instructor (MMI) and a qualified teacher (QTS).

Wendy began her working life as a CAD operator, working through the ranks of trainee draughtsman, graduating as a professional Mechanical Engineer, through to Project Engineer in the CAE Industry.

She then went on to qualify as a teacher, and has been hosting Microsoft Office courses since 2000. Wendy trains all applications in the Office suite, including Word, Excel and other, more niche applications such as Visio and Project, from beginner to advanced and customised level. Wendy has been a staff member, delivering IT and Project Management modules for Chesterfield College, and a course leader for Microsoft Project at Sheffield Hallam University for five years.

Away from training, Wendy is an accomplished jazz musician. Her music enjoys regular airplay on both regional and national stations including BBC and JazzFM.

Remote training is available for our most popular courses. For a limited time, we’re offering discounts off the usual course price. See Remote training.