Business writing training
Presenting management information training

2 days
In centre:
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Live online:
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Key details

Key details

Two-day management information reporting course that teaches skills for delivering easy-to-understand management information and Key Performance Indicators (KPIs) to fellow professionals and stakeholders.

In the current business climate, improving the flow of key information in your business is critical. Reports that involve a cycle of clarification increase costs and lengthen timelines. Effective information delivery depends on developing and delivering a stakeholder-focused message, so users can swiftly act on the information received.

Our Presenting management information course is ideal for professionals at all levels who are tasked with reporting management information electronically or in print. You learn how to:

  • Use an end-to-end process to project manage information delivery and design clear and comprehensible graphics.
  • Tailor information to the needs of stakeholders.
  • Employ a range of templates to report KPIs in text and graphics.
  • Present information visually using charts and dashboards.
  • Use the pyramid principle of information construction to deliver information at the right level for the right audience.
  • Draft for clarity, and revise for concision.

Presenting management information training is available on-request only, i.e. one-to-one training or a ‘closed’ course for your group. We don’t currently offer scheduled (public) Presenting management information courses. This approach means that we can tailor your training to your exact business needs.

We can host the training at one of our centres, or your venue anywhere in the UK. Whilst attending training at our centres, delegates have the use of a computer running licensed Presenting management information software to practice the techniques taught.

Expert trainers

Presenting management information courses are hosted by highly experienced instructors, who have held senior authoring/writing roles in business. For further details, see Expert trainers.

How will I learn?

Training combines lecture, demonstration and hands-on practice.

Exercises provide activity-based experience and help build delegates’ confidence. These exercises can be tailored to deal with issues specific to your business.

You have ample opportunity to discuss specific requirements with the trainer.

Training guide and certificate

Course delegates receive:

  • A training guide for Presenting management information, to refer to throughout the course, and to use as a refresher back in the work-place.
  • A variety of tools, documents, templates and examples for use back in the workplace.
  • An e-certificate confirming successful completion of a Presenting management information training course. Click here to see an example of the certificate you receive.

After course support

Following Presenting management information training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for presenting management information training training can be made bank transfer or card.

We accept purchase orders from UK-registered companies.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.

For further details, see training course payment options.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Presenting management information course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Presenting management information course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainers

Expert trainers

Presenting management information courses are hosted by Crow Dillon-Parkin and Peter Dillon-Parkin.

Crow Dillon-Parkin

Trainer Crow Dillon-Parkin

Crow has thirty years’ experience in technical authoring, and writing for business in the wider sense.

Her love of language, combined with a natural pickiness and attention to detail, has been put to good use in a variety of editing, writing, management and training roles.

Crow is a highly-experienced learning specialist who believes strongly in empowering authors through training. Clients for whom she has developed and delivered technical and business communication skills training include FW Pharma Systems, the Open College, the BBC, and Fitness First.

Crow has two degrees and a Certificate in Education. She is currently working on a range of books based on the writing courses she has developed.

Peter Dillon-Parkin

Trainer Peter Dillon-ParkinPeter has thirty years’ experience in the IT industry in roles that have included Programmer, Author, Trainer, Business Analyst, Senior Manager and Education Management Consultant.

Peter’s technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter had found his niche.

He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.

Peter develops and teaches a wide range of technical and business writing training courses. Clients for whom Peter has recently consultancy services and training to include Learning Tree International, The Guardian, Canon Europe, the BBC, the MoD and the UN.

Course content

Course content

Using an end-to-end process that allows you to project manage information delivery and design clear and comprehensible graphics.

Tailoring information to the needs of your stakeholders.

Employing a range of templates to report key performance indicators in text and graphics.

Visually presenting information using charts and dashboards.

Using the pyramid principle of information construction to deliver information at the right level for the right audience.

Drafting for clarity, and revising for concision.

Remote training is available for our most popular courses. For a limited time, we’re offering discounts off the usual course price. See Live online training.