Armada training
Writing English for a global audience training

2 days
In centre:
£please call
Live online:
£please call

Key details

Key details

Learn practical techniques for creating effective documents for consumption by a global audience with a limited knowledge of English.

In today’s global economy, it is essential that you convey a message that is clear and easily understood by everyone. Writing English for a global audience training is ideal for anyone involved in drafting business or technical documents that must be understood by readers with a limited understanding of English. You learn how to:

  • Write documents that are clearly understood by non-native readers of English.
  • Engineer language to provide simple and readable documents for a global audience.
  • Limit choice in word selection and grammar without losing meaning.
  • Remove ambiguity and inconsistency from documents.
  • Enable swifter and easier translation of documents.
  • Apply a clear document design to improve understanding.

Writing English for a global audience training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. We can provide your training in-class at one of our centres, at your venue, or online.

Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

Been furloughed? You can still participate in training without this affecting your furloughed status, as confirmed on

In-class or online

In-class courses are now available to book again. We’re taking comprehensive measures to ensure your health and well-being – fewer people in-class, you won’t sit next to another person, comprehensive cleaning. To read more, see Covid-19 measures.

You can participate in this course online, from your place of work or home, at a discounted price. To read about how this works, see Live online training.

Expert trainers

Writing English for a global audience courses are hosted by highly experienced instructors, who have held senior authoring/writing roles in business. For further details, see Expert trainers.

How will I learn?

Training combines lecture, demonstration and hands-on practice.

Exercises provide activity-based experience and help build delegates’ confidence writing effectively. These exercises can be tailored to deal with issues specific to your business.

You have ample opportunity to discuss specific requirements with the trainer.

Training guide and certificate

Course delegates receive:

  • A comprehensive training guide for Writing English for a global audience, to refer to throughout the course, and to use as a refresher back in the work-place.
  • Job aids and roadmaps to use post-course.
  • An e-certificate confirming successful completion of a Writing English for a global audience training course. Click here to see an example of the certificate you receive.

After course support

Following Writing English for a global audience training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for business writing training can be made bank transfer or card.

We accept purchase orders from UK-registered companies and public sector organisations.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.

For further details, see training course payment options.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Writing English for a global audience course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Writing English for a global audience course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainers

Expert trainers

Writing English for a global audience training courses are hosted by:

Peter Dillon-Parkin

Peter Dillon-Parkin Autodesk Certified Instructor

Peter has thirty years’ experience in the IT industry in roles that have included Programmer, Author, Trainer, Business Analyst, Senior Manager and Education Management Consultant.

Peter’s technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter had found his niche.

He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.

Peter develops and teaches a wide range of technical and business writing training courses. Clients for whom Peter has recently provided consultancy and training services to include Learning Tree International, The Guardian, Canon Europe, the BBC, the MoD and the UN.

Crow Dillon-Parkin

Crow Dillon-Parkin Autodesk Certified Instructor

Crow has thirty years’ experience in technical authoring, and writing for business in the wider sense.

Her love of language, combined with a natural pickiness and attention to detail, has been put to good use in a variety of editing, writing, management and training roles.

Crow is a highly-experienced learning specialist who believes strongly in empowering authors through training. Clients for whom she has developed and delivered technical and business communication skills training include FW Pharma Systems, the Open College, the BBC, and Fitness First.

Crow has two degrees and a Certificate in Education. She is currently working on a range of books based on the writing courses she has developed.


Course content

Course content

Writing in English for a global audience

  • An overview of controlled language approaches
    • Basic English
    • AECMA Simplified English
    • Controlled English
  • The value of a controlled language approach to business documents
    • Shortening reading time
    • Eliminating ambiguity
    • Avoiding missing information
    • Cutting costs
    • Minimising inconsistent and specialised terminology
  • Translation issues
    • Speed
    • Automated translation

Word choice

  • Using a lexicon of approved words
  • Limiting the meanings of approved words
    • Parts of speech
    • Approved meanings
  • Technical terms
  • Verbs
    • Tenses
    • Using active verbs
  • Writing concretely
    • Avoiding abstraction
    • Making instructions specific
    • Homonyms and synonyms
    • Modifiers and pronouns

Sentence construction

  • Grouping words
    • Using articles
    • Avoiding noun clusters
    • Redefining terms to help the reader
  • Getting the right sentence length and type
  • Rules for effective sentences
  • Length
  • Topics
  • Conjunctions
  • Transitions
  • Voice
  • Using Active Voice
    • Why active voice is effective
    • Changing passive construction to active voice
    • Imperative voice
    • Avoiding nominalizations
  • Using ‘You’ and ‘We’
  • Using positive language
  • Identifying and dealing with:
    • Fragmented and run-on sentences
    • Split infinitives
  • Beginning and ending sentences
  • Tables and lists

Structuring paragraphs

  • Signalling with paragraph structure
  • Restricting topic information
  • Presenting new and complex information slowly
  • Warnings and cautions
  • Paragraph length


  • A controlled approach to punctuation
  • Commas
    • As separators
    • As delimiters
  • Rules for hyphens
  • Parentheses
  • Colons, semi-colons and dashes
  • Full points

Building readability

  • How readers use documents
  • Using the page layout of your document to help your readers
    • Structuring the page for clarity
    • Breaking your document into readable sections
  • Using sentences to signal to the reader
  • Using images to convey information
  • Presenting statistics and graph

Implementing a controlled language approach

  • Developing your core vocabulary
    • Example vocabulary of approved words
    • Dealing with unapproved words
  • Developing a lexicon of technical terms
  • An editing-based approach to controlled language
    • Applying essential editing techniques
    • Checking and amending your document
    • Eliminating spelling and typographical errors
    • Proofreading
  • Tools available for implementing a controlled language approach
Live online training

Live online training

Live online training lets you participate in a business writing course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

  • See and hear our trainer, and see the other delegates participating in the business writing training…
    Live online training - see your trainer and the other course delegates
  • Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
  • Share your screen with our trainer, and allow them to control it to demonstrate something.

We endeavour to provide you with the best online training experience…

  • Online Writing English for a global audience courses are presented by expert instructors, following the same syllabus as our classroom-based courses.
  • You receive comprehensive training materials.
  • Your training is hands-on, and you carry out assisted exercises.
  • You’re entitled to 30 days’ email support from your trainer.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time.

All you need is an internet-connected computer and a webcam – see Hardware recommendations for live online training. The setup is simple, but if there’s anything you’re not sure about we’re here to help.

For a limited time, we’re offering discounts for bookings on live online courses.