Two-day writing course that teaches how to create effective documents for consumption by a global audience with a limited knowledge of English.
In today’s global economy, it is essential that you convey a message that is clear and easily understood by everyone.
Our Writing English for a global audience course is ideal for anyone involved in drafting business or technical documents that must be understood by readers with a limited understanding of English. You learn how to:
- Write documents that are clearly understood by non-native readers of English.
- Engineer language to provide simple and readable documents for a global audience.
- Limit choice in word selection and grammar without losing meaning.
- Remove ambiguity and inconsistency from documents.
- Enable swifter and easier translation of documents.
- Apply a clear document design to improve understanding.
Writing English for a global audience training is available on-request only, i.e. one-to-one training or a ‘closed’ course for your group. We don’t currently offer scheduled (public) Writing English for a global audience courses. This approach means that we can tailor your training to your exact business needs.
We can host the training at one of our centres, or your venue anywhere in the UK.
Writing English for a global audience courses are hosted by highly experienced instructors, who have held senior authoring/writing roles in business. For further details, see Expert trainers.
How will I learn?
Training combines lecture, demonstration and hands-on practice.
Exercises provide activity-based experience and help build delegates’ confidence writing effectively. These exercises can be tailored to deal with issues specific to your business.
You have ample opportunity to discuss specific requirements with the trainer.
Training guide and certificate
Course delegates receive:
- A comprehensive training guide for Writing English for a global audience, to refer to throughout the course, and to use as a refresher back in the work-place.
- Job aids and roadmaps to use post-course.
- An e-certificate confirming successful completion of a Writing English for a global audience training course. Click here to see an example of the certificate you receive.
After course support
Following Writing English for a global audience training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.
Standard course times are 9.30am–4.30pm.
As we’d be hosting this course for you/your group, there’s usually flexibility to change these to suit you, e.g. start or end 30 minutes earlier or later.
Payment for english global audience training training can be made bank transfer or card.
We accept purchase orders from UK-registered companies.
If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months.
For further details, see training course payment options.
Cancellations and postponements
If an on-request Writing English for a global audience course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.
If an on-request Writing English for a global audience course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.
Terms and conditions
Writing English for a global audience courses are hosted by Crow Dillon-Parkin and Peter Dillon-Parkin.
Crow has thirty years’ experience in technical authoring, and writing for business in the wider sense.
Her love of language, combined with a natural pickiness and attention to detail, has been put to good use in a variety of editing, writing, management and training roles.
Crow is a highly-experienced learning specialist who believes strongly in empowering authors through training. Clients for whom she has developed and delivered technical and business communication skills training include FW Pharma Systems, the Open College, the BBC, and Fitness First.
Crow has two degrees and a Certificate in Education. She is currently working on a range of books based on the writing courses she has developed.
Peter has thirty years’ experience in the IT industry in roles that have included Programmer, Author, Trainer, Business Analyst, Senior Manager and Education Management Consultant.
Peter’s technical authoring career began when, as a systems manager, he was asked to write a portable data terminal manual for sales reps. The reps learned how to use the new equipment, and Peter had found his niche.
He has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.
Peter develops and teaches a wide range of technical and business writing training courses. Clients for whom Peter has recently consultancy services and training to include Learning Tree International, The Guardian, Canon Europe, the BBC, the MoD and the UN.
Writing in English for a global audience
- An overview of controlled language approaches
- Basic English
- AECMA Simplified English
- Controlled English
- The value of a controlled language approach to business documents
- Shortening reading time
- Eliminating ambiguity
- Avoiding missing information
- Cutting costs
- Minimising inconsistent and specialised terminology
- Translation issues
- Automated translation
- Using a lexicon of approved words
- Limiting the meanings of approved words
- Parts of speech
- Approved meanings
- Technical terms
- Using active verbs
- Writing concretely
- Avoiding abstraction
- Making instructions specific
- Homonyms and synonyms
- Modifiers and pronouns
- Grouping words
- Using articles
- Avoiding noun clusters
- Redefining terms to help the reader
- Getting the right sentence length and type
- Rules for effective sentences
- Using Active Voice
- Why active voice is effective
- Changing passive construction to active voice
- Imperative voice
- Avoiding nominalizations
- Using ‘You’ and ‘We’
- Using positive language
- Identifying and dealing with:
- Fragmented and run-on sentences
- Split infinitives
- Beginning and ending sentences
- Tables and lists
- Signalling with paragraph structure
- Restricting topic information
- Presenting new and complex information slowly
- Warnings and cautions
- Paragraph length
- A controlled approach to punctuation
- As separators
- As delimiters
- Rules for hyphens
- Colons, semi-colons and dashes
- Full points
- How readers use documents
- Using the page layout of your document to help your readers
- Structuring the page for clarity
- Breaking your document into readable sections
- Using sentences to signal to the reader
- Using images to convey information
- Presenting statistics and graph
Implementing a controlled language approach
- Developing your core vocabulary
- Example vocabulary of approved words
- Dealing with unapproved words
- Developing a lexicon of technical terms
- An editing-based approach to controlled language
- Applying essential editing techniques
- Checking and amending your document
- Eliminating spelling and typographical errors
- Tools available for implementing a controlled language approach