Cancellation terms – scheduled course bookings

If a company or delegate cancels a booking on a scheduled training course giving less than 10 working days’ notice, a cancellation fee is payable. The fee charged depends on the notice period given, as follows:

Cancellation periodFees payable
5 to 9 working days’ notice.50% of the course fee is payable.
3 or 4 working days’ notice.75% of the course fee is payable.
Less than 3 working days’ notice.Full course fee is payable.

No fee is payable for scheduled course bookings cancelled giving 10 or more working days’ notice from the course start date. Any fees already paid will be refunded.

Armada reserves the right to cancel a scheduled course, or reschedule a course, if we don’t have sufficient bookings to make it viable. Should we need to cancel or reschedule a scheduled course due to low numbers, we will endeavour to give you at least one weeks’ notice. In such circumstances, we will offer you alternative course dates or the option of a full refund. Armada will not be liable for any further compensation. We recommend that you check with us whether a course is confirmed as running before committing to travel and hotel accommodation arrangements and other expenditure.

Should Armada need to cancel any training course due to unforeseeable circumstances occurring, e.g. trainer illness or trainer travel problems, delegates will be given the option of attending the course on a future date or receiving a full refund. Armada will not be liable for any further compensation.