Policies and notices

Anti-bribery and corruption policy (PDF).

Anti-slavery and human trafficking policy (PDF).

Bullying and harassment policy (PDF).

Business continuity plan (PDF).

Code of ethics policy (PDF).

Complaints handling policy and procedure (PDF).

Corporate Criminal Offence (CCO) policy (PDF).

Cyber security policy (PDF).

Drugs and alcohol policy (PDF).

Environmental and sustainability policy (PDF).

Equal opportunities statement (PDF).

Health and safety policy (PDF).

Living wage policy (PDF).

Quality assurance statement (PDF).

Safeguarding policy (PDF).

Vulnerable customer policy (PDF).

Whistleblowing Policy (PDF).