MadCap Flare training
MadCap Flare – Migrating from RoboHelp

1 day
In centre:
£please call
Live online:
£please call

Key details

Key details

MadCap Flare training course teaching controlled migration of your legacy documentation from RoboHelp to MadCap Flare.

Upon completion, you will be equipped to migrate your existing projects and workflows from RoboHelp to MadCap Flare in a smooth and well-planned way, avoiding potential pitfalls.

MadCap Flare – Migrating from RoboHelp training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

In-class or online

This course is available in-class at eight centres or live online.

Accredited MadCap Flare training

Armada’s Flare training is MadCap-accredited.

Courses are hosted by MadCap-Certified Instructor Matthew Ellison.

Training certificate

Course delegates receive an e-certificate confirming successful completion of MadCap-accredited migration training. Click here to see an example of the certificate you receive.

After course support

Following MadCap Flare migration training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.


No previous experience of working with Flare is required. You should have a good working knowledge of RoboHelp, i.e. be familiar with the techniques taught in our Introduction to RoboHelp course.

MadCap Flare version

Training can be based on any version of MadCap Flare to suit you.


General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for MadCap Flare training can be made by:

  • Bank transfer. Please call 01527 834783 for our bank details.
  • Card. All major credit and debit cards accepted. Payment can be made securely online or over the phone. Card payments are processed by Stripe. Armada doesn’t record or store your card details.

Purchase orders

We accept purchase orders from UK-registered companies and public sector organisations.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request MadCap Flare – Migrating from RoboHelp course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request MadCap Flare – Migrating from RoboHelp course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainer

Expert trainer

Matthew Ellison

Matthew Ellison Autodesk Certified Instructor

Matthew has over 30 years’ experience working as a user assistance and eLearning professional in the software industry. Some of this time was spent managing a team of writers and trainers at a UK-based consulting company, before enjoying a period in the US as Director of the WinWriters (subsequently WritersUA and UX Writer) Conference. He continues to provide consultancy to software companies throughout the world who need documentation and user assistance for their products.

Matthew has a B.Sc. in Electronic Engineering and a PGCE from Bristol University, and has been a part-time lecturer at Portsmouth University for the MA Technical Communication course. He is a MadCap-Certified Instructor, an authorised trainer for EC Software’s Help+Manual and an expert in many other user assistance tools and technologies.

Matthew has been a popular speaker at conferences in Europe and the US since 1997. He regularly publishes articles and reviews on user assistance tools and technology.

Course content

Course content

Course overview

  • Welcome
  • Audience
  • Course overview
  • Preparing your computer for the course

Flare overview

  • What is Flare?
  • Getting around in Flare
  • About the practice project
  • Opening a project

Creating a Flare project

  • About topics, folders and templates
  • About the XML editor
  • Creating and editing topics
  • Working with topics
  • Previewing topics
  • Proofing topics

Importing content

  • Importing an HTML file
  • Importing a Word document
  • Importing FrameMaker document

Working with multimedia

  • Inserting a picture into a topic
  • Inserting a movie into a topic


  • Table of contents
  • Indexing and text search
  • Links outside a topic
  • Links inside a topic
  • Glossaries

Controlling appearance

  • Inline styles and style sheets
  • Tables
  • Master pages and page layouts

Efficient single-sourcing

  • Conditional tags
  • Variables and snippets

Settings and properties

  • Advanced project and RoboHelp settings
  • Adjusting topic properties
  • Summarising WebHelp skins and HTML Help windows

Master pages and style sheets

  • Comparing master pages and style sheets
  • Using master pages (prev. templates)
  • Summarising style sheets

Conditional build tags

  • Creating a conditional build tag
  • Defining a conditional build expression
  • Applying a build tag

Snippets and user-defined variables

  • Understanding reusable and variable content
  • Using snippets
  • Variable sets
  • Creating and inserting a user defined variable
  • Updating a user defined variable

Generating printed documentation

  • Understanding single source approaches
  • Quickly generating a Word guide

Special effects

  • Introduction to ‘special effects’
  • Adding a DHTML special effect

Methods of working in RoboHelp

  • Order of working
  • Using RoboHelp to manage your project


Live online training

Live online training

Online training lets you participate in a live MadCap Flare course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

  • See and hear our trainer, and the other delegates participating in the course…
    Live online training - see your trainer and the other course delegates
  • Watch our trainer demonstrate techniques in MadCap Flare.
  • Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
  • Share your screen with our trainer, and allow them to take control to explain something.

Like our in-class courses, online MadCap Flare – Migrating from RoboHelp courses…

  • Are presented by expert instructors.
  • Give you plenty of opportunity to carry out assisted, practical exercises using MadCap Flare.
  • Offer 30 days’ email support from your trainer.

All you need is an Internet-connected computer with…

  • MadCap Flare installed.
  • A webcam and audio capability. If your computer running MadCap Flare doesn’t have these, you can use a second device, such as another computer or tablet. See Hardware recommendations for live online training for further details.

If there’s anything you’re not sure about we’ll do our best to help you. We won’t, however, be able to assist with your MadCap Flare installation.

We provide everything else…

  • Links to download the files, resources, etc. you’ll use in your course.
  • A training guide. For most courses, you can choose from a printed copy that we post to you, or a PDF.

In the week before your course, we’ll send you an email containing everything you need to prepare for and participate in the training. Then, a couple of days before your course, we’ll give you a courtesy call to make sure you have everything in place and answer any questions you may have.

Please note that we are not able to record scheduled online courses for privacy reasons.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time