Armada training
Report writing training

1 day
In centre:
£please call
Live online:
£please call

Key details

Key details

Report writing training course teaching practical techniques for rapidly creating effective business reports that are reader-focused and persuasive.

Effective report writing is an essential skill for both the individual and the business. For the individual, it is a career skill that can make a huge difference to how they are perceived within their field. For the business, effective internal and external reports increase efficiency, profitability and employee and customer satisfaction.

Report writing training is ideal for anyone who wants to improve their report writing skills. Typical delegates include:

  • Managers at all levels.
  • Management-track professionals.
  • Employees who have to prepare reports on a regular basis.

You’ll learn how to:

  • Plan reports to target readers and achieve objectives.
  • Produce compelling recommendation reports that are easy to read, understand and act upon.
  • Use the pyramid structure of reports to appeal to differing groups of readers.
  • Improve understanding of documents by structuring information in a way that is helpful to the reader.
  • Develop a clear, persuasive writing style.

Report writing training is arranged on-request, i.e. one-to-one training or a ‘closed course’ for your group. Your training can be tailored to take into account any existing knowledge you have, and the work you’re going to be doing.

In-class or online

Our centres are open for in-class training, with full safety measures and comprehensive sanitisation implemented.

We continue to offer all courses in our popular live online format.

Expert trainers

Report writing courses are hosted by highly experienced instructors, all of whom have held senior authoring/writing roles in business. See Expert trainers.

How will I learn?

Training combines lecture, demonstration and hands-on practice.

Exercises provide activity-based experience and help build delegates’ confidence writing reports. These exercises can be tailored to deal with issues specific to your business.

You have ample opportunity to discuss specific requirements with the trainer.

Training guide and certificate

Course delegates receive:

  • A training guide and exercise materials, to refer to throughout the course, and to use as a refresher back in the work-place.
  • A report template, incorporating best practice design and structure as taught in the course, and a substantial amount of document automation to expedite the production of reports.
  • Checklists and job aids that focus each stage of the writing process for use back in the workplace.
  • An e-certificate confirming successful completion of Report writing training. Click here to see an example of the certificate you receive.

After course support

Following Report writing training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues. For further details, see Support.

General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this as a ‘closed course’ for you/your group, there’s usually flexibility to change these times to suit you, e.g. start or end 30 minutes earlier or later.


Payment for business writing training can be made by:

  • Bank transfer. Please call 01527 834783 for our bank details.
  • Card. All major credit and debit cards accepted. Payment can be made securely online or over the phone. Card payments are processed by Stripe. Armada doesn’t record or store your card details.

If you’re self-funding your training, you can pay in staged payments, interest-free, over 12 months. For further details, see Staged payments.

Purchase orders

We accept purchase orders from UK-registered companies or public sector organisations.


See Accommodation local to our training centres.

Cancellations and postponements

If an on-request Report writing course booking is cancelled giving less than 20 working days’ notice, a cancellation fee is payable. View cancellation terms.

If an on-request Report writing course booking is postponed giving less than 20 working days’ notice, a postponement fee is payable. View postponement terms.

Terms and conditions

Training course bookings are subject to our terms and conditions.


Expert trainers

Expert trainers

Report writing training courses are hosted by:

Crow Dillon-Parkin

Crow Dillon-Parkin Autodesk Certified Instructor

Crow has over thirty years’ experience in technical authoring, business writing, and training. Her love of language, combined with a natural pickiness and attention to detail, has been put to good use in a variety of editing, writing, management and training roles.

Crow is a highly experienced learning specialist who believes strongly in empowering authors through training. She has developed and delivered technical and business communication skills training for a range of clients including DEFRA, the Marine Stewardship Council, Bio Products Laboratory Limited and NHS Digital.

Crow has three degrees and a Certificate in Education. She is currently working on a range of books based on the writing courses she has developed.

Peter Dillon-Parkin

Peter Dillon-Parkin Autodesk Certified Instructor

Peter has over thirty years’ experience in the IT industry in roles including programmer, technical author, trainer, business analyst, senior manager and education management consultant.

Peter has written, designed and project-managed everything from printed manuals and technical specifications to online help and computer-based training materials, specialising in writing for an international audience. An expert in document automation and information re-purposing, he uses templates to avoid endlessly reinventing the wheel when producing documents.

Peter develops and teaches a wide range of technical and business writing training courses. Recent consultancy and training clients include Learning Tree International, Airbus, the IAEA and the UN.

Robert Bullard

Robert Bullard Autodesk Certified Instructor

Robert has over twenty five years’ experience in a varied range of writing roles including technical author, copywriter, feature writer and freelance journalist.

He has worked for several national newspapers and magazines including The Guardian, Daily Telegraph, Local Government Chronicle and Community Care, and has experience in the PR and media industries having ventured into national and regional radio, giving interviews and writing press releases.

Robert also carries out regular training course development work, and he delivers a variety of training courses in all aspects of writing for business.

He particularly enjoys relaying the knowledge he has acquired in his extensive and diverse career.

Course content

Course content

First-class business writing: the value to your business

  • Adding value to the public image of your business
  • Making your business more effective
  • Increasing profitability

Focusing on your readers and your objectives

  • Focusing on your reader, not yourself
  • Understanding your readers:
    • Communication styles
    • Experience
    • Purpose
    • The customer’s knowledge and expectations
  • Politics and sensitivities
  • Determining the report objective

The report writing process

  • Managing the process
  • Planning
  • Pre-writing
    • Collecting and organising information
    • Preparing your structure: modelling, brainstorming, outliner tools
    • Testing your structure
  • Drafting
  • Revising

The report template

  • Front matter
  • Objectives
  • Scope of work
  • Statement of problem or remit
  • Executive Summary
  • Report body
  • Conclusions
  • Recommendations
  • Back matter

Writing the report

  • The Report Paradox:
    • Readers don’t take short reports seriously
    • Readers don’t want to read long reports
    • How to overcome the Report Paradox
  • Building a pyramid of information
  • Stating the problem
  • Reader-focused structure and style
    • Dovetailing your information with your reader’s requirements
    • Adopting a style that works for your readers
  • Effective conclusions
  • Recommending a solution
  • Developing criteria
  • Explaining alternatives
  • How to overcome writer’s block
  • Back matter
    • Annexes, Appendixes, and Appendices
  • Glossary of Terms

Creating a great Executive Summary

  • Identifying the levels of interest of your readers
  • Aligning your reader’s levels of interest with your Executive Summary
  • Good and bad Executive Summaries
  • Creating a great Executive Summary

Writing persuasively

  • The structure of persuasion
  • How decisions are made
    • How long does a decision take?
    • Familiarity and recognition
    • Single-issue decision making
    • Return on investment
  • Establishing credibility
    • Addressing potential reader objections
    • Using data from multiple credible sources
    • Your professional qualifications
  • Aligning your message with the beliefs of the business
  • Accuracy
  • Saying what you mean

Avoiding common pitfalls

  • Reviewing your writing
    • Critical elements in grammar and punctuation …and why they are critical
    • Indispensable editing techniques
    • Spelling and typographical errors
    • Checking and amending your document
    • Proofreading tips
    • Fused and fragmentary sentences
    • Homophone and homonyms
    • Commonly misused words and clichés
  • Time management
  • Avoiding deadline doom
Live online training

Live online training

Live online training lets you participate in a course from your place of work or home.

We do everything possible to make your online training experience as close as possible to actually being in the classroom. You can:

  • See and hear our trainer, and see the other delegates participating in the training…
    Live online training - see your trainer and the other course delegates
  • Interact by speaking, using chat, or raising your ‘virtual hand’ if you need assistance.
  • Share your screen with our trainer, and allow them to control it to demonstrate something.

We endeavour to provide you with the best online training experience…

  • Online Report writing courses are presented by expert instructors, following the same syllabus as our classroom-based courses.
  • You receive comprehensive training materials.
  • Your training is hands-on, and you carry out assisted exercises.
  • You’re entitled to 30 days’ email support from your trainer.

When you attend live online training, you’re participating in a real course, hosted by a real trainer, in real time.

All you need is an internet-connected computer and a webcam – see Hardware recommendations for live online training. The setup is simple, but if there’s anything you’re not sure about we’re here to help.

For a limited time, we’re offering discounts for bookings on live online courses.

“I just wanted to say thank you to yourself and everybody especially Peter who came to training the guys yesterday. I have nothing but positive feedback from all 11 delegates who thought it was an extremely fantastic course and really enjoyed Peters style of training. Our guys are quite tough to impress too!! Again thank you for everything and I will most certainly recommend you to any of our clients.”

Charlie S