MadCap Flare training
Basic and Intermediate MadCap Flare training

3 days £please call

Key details

Key details

MadCap Flare training course for beginners, teaching key techniques for developing professional-standard online help in a variety of formats.

MadCap Flare is a state-of-the-art, XML-based solution for online help development. Help can be generated in a variety of formats, suitable for viewing on computers and mobile devices. Flare also offers sophisticated single-sourcing when both online help and a printed user guide are required.

Our Basic and Intermediate MadCap Flare course teaches how to use Flare to create a working help project with media-rich content and full navigation features. You learn how to work efficiently and effectively with Flare, becoming familiar with features including variables, conditional text and multi-format publishing.

This course is ideal for:

  • New users, and users with a small amount of Flare experience.
  • Those who have developed online help using a similar tool.

Armada has been involved in technical authoring for over 20 years; our in-house team uses MadCap Flare on a wide range of projects for clients. Our industry knowledge and application expertise is reflected in our MadCap Flare training courses. Not only do we cover the use of MadCap Flare, but we teach techniques relevant to technical authoring scenarios you are likely to encounter.

To see examples of online help Armada has developed using MadCap Flare, see

Basic and Intermediate MadCap Flare training is available on-request only, i.e. one-to-one training or a ‘closed’ course for your group. We don’t currently offer scheduled (public) Basic and Intermediate MadCap Flare courses.

This approach means that we can tailor your training to take into account the type of online help and/or print documentation you want to produce.

We can host the training at one of our centres, or your venue anywhere in the UK. Whilst attending training at our centres, delegates have the use of a computer running licensed MadCap Flare software to practice the techniques taught. If hosted at your centre, we can provide temporary MadCap Flare licenses for your training computers.

Expert trainers

MadCap Flare training is hosted by a MadCap Accredited Instructor, with over 20 years’ experience working as a technical authoring professional.

Training guide and certificate

Course delegates receive:

  • A comprehensive training guide for Basic and Intermediate MadCap Flare, to refer to throughout the course, and to use as a refresher back in the work-place.
  • An e-certificate confirming successful completion of a MadCap-accredited Basic and Intermediate MadCap Flare training course. Click here to see an example of the certificate you receive.

After course support

Following Basic and Intermediate MadCap Flare training, delegates are entitled to 30 days’ email support from their trainer to help with any post-course issues.


No prior MadCap Flare knowledge is necessary.

MadCap Flare version

Training can be based on any version of MadCap Flare to suit you.


General information

General information

Course times

Standard course times are 9.30am–4.30pm.

As we’d be hosting this course for you/your group, there’s usually flexibility to change these to suit you, e.g. start or end 30 minutes earlier or later.


Payment for MadCap Flare training can be made bank transfer or card. View training course payment options.

We accept purchase orders from UK-registered companies.


See Accommodation local to our training centres.


If a company or delegate cancels an MadCap Flare training course booking giving less than 10 working days’ notice, a cancellation fee is payable. View cancellation terms.


Course content

Course content

Course overview

  • Welcome
  • Audience
  • Course overview
  • Preparing your computer for the course

Flare overview

  • What is Flare?
  • Getting around in Flare
  • About the practice project
  • Opening a project

Creating a Flare project

  • About topics, folders and templates
  • About the XML editor
  • Creating and editing topics
  • Working with topics
  • Previewing topics
  • Proofing topics

Importing content

  • Importing an HTML file
  • Importing a Word document
  • Importing FrameMaker document

Working with multimedia

  • Inserting a picture into a topic
  • Inserting a movie into a topic
  • Table of contents
  • Indexing and text search
  • Links outside a topic
  • Links inside a topic
  • Glossaries

Controlling appearance

  • Inline styles and style sheets
  • Tables
  • Skins
  • Creating a new skin
  • Applying a skin to a target

Efficient single-sourcing

  • Conditional tags
  • Variables and snippets
  • Master pages and page layouts
  • Project Linking

Publishing content

  • Targets and output types
  • WebHelp
  • HTML Help
  • DotNet Help
  • Printed documentation – Microsoft Word
  • Printed documentation – FrameMaker
  • Printed documentation – PDF, XPS and HTML

Course summary

  • Starting new project
  • Adding content
  • Helping users find the answers
  • Creating links
  • Designing online and print targets
  • Single sourcing
  • Making content available to users
“Really great overview and introduction to the programme from a novice level. Matthew was a wonderful trainer and could not have been more helpful in regard to our many and varied questions. I now feel confident to go back and use the programme for real.”

Nadine C

“Very clearly explained. Questions answered very well. Topics covered very well and approach was practical and useful.”

Patrick L

“Very friendly trainer, a very good course.”

Roger D

“A highly enjoyable course - very useful and Matthew is a great trainer, very enthusiastic and helpful.”

Ben B

“I found every part of the course helpful, including the instructor's willingness to explore topics relevant to our needs and his broad understanding of various topics.”

John S

“I found the general navigation and basic concepts of Flare useful. Also, answers and tips to specific problems I had been encountering with Flare before. I have learned a lot to implement in my documentation when I return to the office.”

Zeenat S

“Excellent Flare training, completely tailored to our needs. The entire process, from initial enquiry through to course completion, was very smooth and problem-free, with an extremely knowledgeable instructor. This is the second time I've used Armada Training, and I would have no reservations about recommending them to others.”

Jane B

“The Flare training was an excellent training course, very responsive, useful and with a highly-knowledgeable presenter. We're now inspired to transform our documentation!”

David B

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